Freeze Dried Watermelons

Q: What are freeze dried lollies?
A: Freeze dried lollies are traditional sweets that have undergone a special freeze drying process. This process removes moisture from the lollies, giving them a unique, crunchy texture while intensifying their flavours.

Q: How are freeze dried lollies made?
A: Our lollies are made by placing traditional sweets into a freeze dryer. This machine freezes the lollies and then slowly removes the moisture through a vacuum process, leaving behind a crispy and flavourful treat.

Q: Do freeze dried lollies taste different from regular lollies?
A: Yes and no. Freeze drying intensifies the original flavours of the lollies and gives them a light, airy texture that's different from their original form.

Q: Are your products suitable for vegetarians and vegans?
A: We offer a range of freeze dried lollies, some of which are suitable for vegetarians and vegans. Please check the product descriptions for specific dietary information.

Q: Are your products suitable for dietary requirements?
A: We offer a range of freeze dried lollies, some of which are suitable for specific dietary requirements, such as, but not limited to, Gluten Free, Dairy Free and Nut Free. Please check the product descriptions for specific dietary information.

Q: Do you use any artificial additives or preservatives?
A: No, our freeze dried lollies are made from the original lollies with no added artificial additives or preservatives to their original ingredients list. The freeze drying process naturally preserves the lollies.

Q: How should I store my freeze dried lollies?
A: Store your freeze dried lollies in a cool, dry place, away from direct sunlight. Once opened, keep the zip lock satchel sealed to maintain their crunchiness.

Q: How long do freeze dried lollies last?
A: Freeze dried lollies have a longer shelf life than regular lollies due to the removal of moisture. They can last for several years if stored properly in an airtight container.

Q: Do you offer international shipping?
A: Currently, we only ship within Australia. We hope to expand our shipping options in the future.

Q: What are your shipping costs and delivery times?
A: Standard shipping is $14.99 and Express shipping is $19.99. Standard delivery times are typically between 3-7 business days. For more detailed information, please refer to our Shipping Policy page.

Q: Can I return or exchange my order?
A: Due to the nature of our products, we do not accept returns or exchanges. However, if there is an issue with your order, please contact us and we will do our best to resolve it.

Q: Do you offer custom or bulk orders for events?
A: Yes, we do! We offer custom and bulk orders for events such as weddings, parties, and corporate functions. Please contact us directly for more information and to discuss your requirements.

Q: How can I contact Arctic Treats?
A: You can reach us via our Contact Us page, email at info@arctictreats.com.au, or through any of our socials.

We do our best to weigh each bag of freeze dried treats accurately, but due to the freeze drying process, the final net weight might have a little variance.